Privacy Policy

Draft — pending legal review before launch.

We collect the information needed to provide the service: your name, contact details, home address and details, booking history, and payment information (processed by Stripe — we never store full card numbers).

Access instructions for your home are only shared with your assigned Pro.

Pros' background checks are run by Checkr; Social Security numbers are entered directly with Checkr and never stored by Emerald Kleen.

We use service providers for payments, messaging and analytics. We don't sell your personal information.